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Firstly, we'd like to Congratulate you on your order and make the delivery process as simple and efficient as possible for you.
These are all delivered via Australia Post on a weekly basis. You can expect delivery in about 7-10 days. Once dispatched, you will receive an email with a tracking number so you can follow the progress of your goods. Once goods are sent on our system they are the property of the purchaser. To insure your goods arrive safely and will be replaced if lost by the courier, we recommend ticking the $5 insurance option on our ordering system.
Bean bag beans are large parcels and cannot be sent via conventional couriers in Australia. We deliver to Melbourne, Sydney, Brisbane, Perth and Adelaide METRO areas only. Please note they will NOT come with the bean bags covers. However they will also go out via a weekly dispatch to coincide with your bean bag cover purchase. All bean bag filling comes with our Patented Funnelweb bags and will be delivered by the courier ANC, who will phone you to arrange a suitable delivery time, as the product must be signed for on delivery.
Should you need to contact us about your order, please use the email address firstname.lastname@example.org and quote your order number or give us a call.